General
hello@smelteon.com — plant walks, partnerships, press and anything that does not fit elsewhere.
Start with thecell that hurtsthe most.
Every Smelteon engagement begins the same way: a plant walk, a wedge cell, a baseline measured in shadow mode and a success metric agreed before anything is promised.
1Wedge cell
8 wksTypical baseline
0Write-backs before review
Tell us aboutthe cell.
The more specific you are about the scrap, rework, melt loss or inspection bottleneck, the more useful the first conversation will be.
- We will ask which cell hurts most and what it costs today.
- We will look at your existing inspection and scrap records as ground truth.
- We will tell you if there is no wedge worth baselining yet.
Four inboxes,four purposes.
Sales
sales@smelteon.com — pricing, pilots, enterprise agreements and procurement questions.
Security
security@smelteon.com — questionnaires, architecture reviews and vulnerability disclosure.
Careers
careers@smelteon.com — open roles and speculative applications from people who like plants.
From email tobaseline infour steps.
-
Intro call
Thirty minutes to understand your alloys, casting methods, lines and where the pain concentrates. No deck unless you ask for one.
-
Plant walk
We walk the line with your metallurgist and operations lead and select the wedge cell together.
-
Scoping and baseline plan
A written scope: the cell, the connectors, the ground-truth sources, the success metric and the measurement period.
-
Shadow-mode install
The edge runtime is installed read-only. The agent predicts and records; nothing is written back to any machine.
Prepare theseand the firstcall is faster.
- The cell
- Which melt, mold, pour, inspection or finishing cell has the worst number, and why you believe that.
- The cost
- What scrap, rework, melt loss, inspection backlog or overtime costs at that cell annually — even roughly.
- Ground truth
- What inspection data exists: X-ray, CT, vision, dimensional, spectrometry, scrap tickets, MES records.
- The systems
- Furnace, molding, pouring, robot, inspection and MES vendors and versions, plus who owns each integration.
- The people
- Who the metallurgist champion is, who signs on safety, and who owns the budget.
- The constraint
- Anything that would block a pilot: an audit, a ramp, a shutdown, a qualification window.
We will tell youif the answeris 'not yet'.
A pilot on a cell without measurable pain, accessible data or an engaged metallurgist wastes a quarter of your time and ours. We would rather say so on the first call and stay in touch until the conditions change.
- No wedge cell with $500k–$5M of annual pain — probably too early
- No accessible inspection or process data — the loop cannot close
- No metallurgist willing to champion it — nobody to approve the actions
- A generic dashboard requirement — we are not a BI layer
< 1 day
Business day to first reply
30 min
Intro call length
1
Plant walk before any proposal
3–5
Design partner slots
Remote team,plant-shapedcalendar.
Team
Distributed across Europe and North America, structured around plant travel rather than office hours.
On site
Deployment and baseline work happens in your plant, on your shift pattern, with your safety induction.
Hours
We answer during EU and US business hours, and take deployment escalations on the shift schedule agreed in your contract.
Before youhit send.
No. A pilot is a paid engagement on the Cell tier at $15,000 per month against a defined success metric. We would rather charge for a pilot that proves a number than run a free trial that proves nothing.
Yes. Alloy recipes, geometry and program data are exactly the kind of IP we expect to be protected, and our architecture is built around never needing to move it.
Yes — aerospace and industrial investment casting, energy, heavy equipment, pumps and fittings. The loop is the same; the alloys, tolerances and evidence requirements differ.
One cell.One number.One quarter.
Tell us which cell to baseline and we will tell you what we think it is worth.